Beep every 15 seconds
This app has been working perfectly for me for last few days. But today as soon as I merge this app to a call it beeps with the recording every 15 seconds. I tested again and again and both parties can hear the beep. Is there anyway to turn the 15 second beep off. Please help.
Rick
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Support Staff 2 Posted by Ksenija on 18 Mar, 2010 02:56 PM
The beep sound (notification to the other party that the call is being recorded) will not get recorded and you will not hear it when you playback your recordings.
However, we are looking into ways to implement the option to disable beep notifications.
3 Posted by Rick Riaz on 18 Mar, 2010 07:59 PM
I did tests of 5 recordings by calling 5 different numbers. When I playback every one of the recording has a beep (exactly 15 seconds apart) that is way louder then the sound of the conversation. I had to turn the volume down because sound of the beep during playbacks is so loud.
Support Staff 4 Posted by Joanna on 19 Mar, 2010 08:31 AM
Hi Rick,
Yes, you are right. As Ksenija said yesterday, we are looking into ways to disable these beep notifications and hopefully we will be able to do so.
We are sorry for the confusion we caused and please bear with us until the beep is removed.
Thanks!
5 Posted by Cody on 19 Mar, 2010 11:18 PM
I also posted my concern with the beep but have a different question. When do you plan to move out of BETA? this is a produce that I need more than want. I would be willing to pay, with out the beep of course. So do you have a time frame that I can look forward to?
6 Posted by Curtis on 20 Mar, 2010 11:07 PM
I'd just like post an idea, I realize the beep is to alert others the conversation is being recorded, but couldn't u just have it beep like once at the beginning of a call, not every few seconds. Plus, the fact it is recorded, and is louder than the rest of the conversation is a real bummer.
7 Posted by Manuel Pinto Goncalves on 22 Mar, 2010 01:48 PM
Very good idea that, beep only once at the beginning of the conversation.
Also make the app with a box of settings to:
Record all call automatically - ON-OFF
Record only OUTGOING calls - ON-OFF
Record only INCOMMING calls - ON-OFF
Beep - ON-OFF
Support Staff 8 Posted by Ksenija on 22 Mar, 2010 02:40 PM
Right now we do not have any time frame for when CallRec.me will be out of beta.
We hear you and we understand that the option to disable sound notifications is very important to your guys, so it is now on our top priority list for next versions.
Thanks for your feedback and suggestions!
9 Posted by Curtis on 22 Mar, 2010 07:05 PM
A small settings box would be nice. the beep issue shouldn't be that difficult to change. You guys could put a spoken recording to replace the the beep. A recording saying, "record starting" for legal reason and "record ending" so people will know they are or aren't being recorded anymore.
10 Posted by John on 23 Mar, 2010 01:19 AM
In Texas no notification is required as long as you are a party in the conversation being recorded. The option to turn off the beep certainly would make this a valuable tool. As it stands, the beep is a distraction to the conversation and is not legally necessary. Your terms of use indicate that it is the users responsibility to comply with laws related to the recording of phone conversations. Please create a beep on or off option that can be confirmed by a visual check of the user.
11 Posted by aaron.s.krieger on 26 Mar, 2010 01:41 PM
The beeping is fine, and I can understand it, but tone it down, it is so annoying
Support Staff 12 Posted by Ksenija on 26 Mar, 2010 01:46 PM
We'll consider this as well. Thanks for your input.
13 Posted by Brent Russell on 26 Mar, 2010 03:09 PM
The beeping is a deal breaker. I just cant use this until you get rid of the beeps. Everyone keeps asking me "what is that beeping?" The beeping has got to go for me to use this app.
14 Posted by orca on 28 Mar, 2010 05:38 AM
I agree the above, to disable or remove the beep is a must. I love this application, very useful for all different levels, I used this record the reading I do with my psychic. Very useful tool ; the quality of the sound can do a better job too and that will be one of best applications from iphone.
Support Staff 15 Posted by Ksenija on 29 Mar, 2010 08:14 AM
Guys, we really appreciate feedbacks you provide - it helps us improve even more, or at least know that we are on a good path.
Chris closed this discussion on 02 Aug, 2010 09:50 AM.