Not working with iPhone os4
Curtis
via web
I just updated my phone to the ios4.0 and call rec isn't working anymore. The app opens but when I choose a contact to call the application just closes out. Everytime. Is this just a bug with the new software? If so, when will you have an update?
Comments are currently closed for this discussion. You can start a new one.
2 Posted by regina davis on 22 Jun, 2010 10:20 PM
I just brought this app yesterday and its hasnt worked yet. uninstalled 6x. paid $10 thinking it would work when i first got it. cant reach support at all.
3 Posted by regina davis on 22 Jun, 2010 10:20 PM
me too and im pissed off
Support Staff 4 Posted by Ksenija on 23 Jun, 2010 07:40 AM
Guys, could you please try to manually enter the phone number you wish to dial instead of choosing the contact from the list?
This should be a temporary workaround because we have already submitted new version of CallRec.me app compatible with iOS4 and it is pending for approval by Apple.
We apologize for the inconvenience.
5 Posted by Gina on 23 Jun, 2010 04:27 PM
Well first of all I like to say thank you to the staff member who at least replied back to us. I have tried to manually enter the phone number, and I have done it with the contacts. Its just not working. I will check in every day and see what the status is on that update. Because as I stated earlier, I paid $10 and can it will not work at all. It also says number has been deleted when I haven't even gotten thru when trying to make a call.
Thank you
Support Staff 6 Posted by Ksenija on 24 Jun, 2010 11:06 AM
Gina, thanks for your report. We hope as well that this update will be available soon.
Could you please clarify which number has been deleted, i.e. where did you get this notification?
7 Posted by Gina on 25 Jun, 2010 12:05 AM
I really appreciate you getting back to me. Well when I try and attempt to make a call, it goes to the number and there is complete silence, no matter how long I wait (the US#..) and when I go back and press the dial button, the numbers are there however, when i press it...... It says this recording has been deleted. I hope this helps. Please keep me updated. Once again thank you.
Support Staff 8 Posted by Ksenija on 25 Jun, 2010 02:16 PM
You see this notification because the recordings do not exist - they are not created, so this is expected behavior.
After new version of CallRec.me app is out, you will be able to record and then see, play and manage your recording as expected.
9 Posted by gina on 01 Jul, 2010 10:09 PM
Hello staff member, how are you today? I was wondering do you have any idea when the update will be available because my callrec.me is still not working?
Support Staff 10 Posted by Ksenija on 02 Jul, 2010 09:35 AM
Hello Gina,
We are impatient to see this new version out as well. It is already submitted to Apple and it is currently in their review process which is something we cannot influence and speed up that process.
Chris closed this discussion on 02 Aug, 2010 09:52 AM.